REFUND & CANCELLATION POLICY

All refunds must be approved in writing by WAA Staff.

DUES

A member requesting a refund for dues will be refunded a pro rated share of unused dues minus an administrative fee equal to 25% of the total dues paid.

CONFERENCE CANCELLATION/REFUND POLICY

Requests for registration refunds for the in-person conference in Oakland that are received in writing prior to August 22 will be refunded less a 30% administrative fee.  Afterwards in-person conference registrations become non-refundable.

An exhibit space/meeting space is refundable only if it is immediately resold to an existing wait-listed customer. Otherwise, they are non-refundable. Resold spaces will incur an administrative fee of 30%.

The following conference related purchases are all non-refundable:

  • Online Pass & Performance Pass Registrations

  • Hospitality Add-Ons

  • Special and Professional Development Events

  • Advertising (Print and Digital)

  • Sponsorship

  • Digital Goods

Data Services (e.g. Showcase Listings)

Refunds will be processed post-conference by the end of October.

All discounts may not be combined with any other offers, promotions, or discounts.

REGISTRATION SUBSTITUTIONS‍ ‍

Written requests to transfer a registration within the same organization will be granted at no cost before Friday, July 17. Transfers requests received after July 17 will incur a $25 fee. All requests must be made by Sunday, August 30.

Please email membership@westarts.org for registration transfers and substitutions.

PRESENTING 101 CANCELLATION POLICY

After October 14 - Refundable with 30% Administrative Fee

After December 17 - Refundable with 60% Administrative Fee

After March 18 - Non-refundable