General Manager | Tempe Center for the Arts

Tempe Center for the Arts is seeking qualified applicants for the position of General Manager within the Arts & Culture Division of the City of Tempe. Reporting to the Artistic Director, the General Manager will plan, organize and manage, through subordinate supervisors, the operation of Tempe Center for the Arts.

This year, Tempe Center for the Arts celebrates 10 years as one of the valley’s beloved venues for arts, entertainment, and a multitude of events. As the TCA looks to the future of produced and presented events, festivals, and facility expansion, the executive abilities of the General Manager are a key to its success.

The General Manager will be an enterprising leader who has keen financial acumen and entrepreneurial knowledge that will support the artistic vision of Tempe Center for the Arts.

Duties may include, but are not limited to:
• Perform administrative work related to planning, development, coordination, and management for the Tempe Center for the Arts, which includes theaters, multifunction rooms, exterior event space, and technical and administrative support areas.
• Plan, direct, and manage the major operational day-to-day functions of the Tempe Center for the Arts, including, but not limited to, production, box office, house management and guest services, sales, reception, and oversee building/grounds maintenance.
• Produce and present shows and performance events; advance and coordinate technical and logistical needs of shows and performance events.
• Ensure the timely and accurate preparation of the TCA budget, capital improvement projects, and supplemental budget requests and lead in their coordination and development with the Artistic Director and senior staff; monitor and control expenditures; safeguard transparency and accuracy in all financial reporting.
• Direct the use of capital and operating funds and identify needs for TCA facilities, equipment, personnel, and management.
• Plan, assign, direct, supervise, and review work of front-of-house staff, back-of- house staff, sales staff, and administrative support staff.
• Be a results oriented leader and develop an organizational culture that supports a cohesive, creative, and productive staff; embody and provide positive and collaborative leadership to staff; cultivate an environment with the highest ethical standards.
• Participate in the selection of staff; provide and/or coordinate staff training and review to ensure exemplary customer service; work with employees to improve performance and correct deficiencies; implement disciplinary procedures; maintain effective and consistent one-on-one dialogue with all employees on a regular basis.
• Negotiate, compose and review all business contracts and agreements ensuring accurate preparation and execution.
• Oversee scheduling, booking, and contracting of all venues within the Tempe Center for the Arts.
• Implement and administer annual and multi-year facility license agreements with user organizations; oversee billing and invoicing of user organizations; oversee coordination with user organizations to ensure all technical, contractual and safety requirements are met.
• Ensure program compliance with pertinent laws, rules, regulations, and licensing standards.
• Develop, implement, and monitor programs, policies, system controls, and procedures as approved by the City Council; prepare and submit revision of said policies and procedures to Deputy Director, Department Director or City Council, as appropriate.
• Participate in industry meetings, conferences, and organizations to share and implement current best practices and business standards; demonstrate continuous effort to develop and implement methods and procedures for advancing operations, streamlining work processes, and improving cost-effectiveness and participation by the public and associated organizations.

Four years of progressively responsible experience in varied facets of theater or arts management, including experience presenting national/international artists and arts organizations to the public and two years of experience supervising technical and supervisory personnel or other experience directly related to the core functions of the position. Expertise in operations, strategic fundraising, and financial management is required. Producing experience is preferred. A successful track record in best practices within the nonprofit or government field, and a high level of leadership experience is preferred.

A Bachelor’s degree in technical theater, arts management, theater management or degree related to the core functions of this position. Additional advanced technical and industry-specific coursework is desired.

The Tempe Center for the Arts sponsored by Northern Trust (TCA) is located on the southwest end of Tempe Town Lake and resides in a beautiful 17-acre lakeside art park. The striking venue houses a state-of-the-art, 600-seat proscenium theater, a 200-seat studio theater and a 3,500 square-foot gallery. The finely appointed Lakeside room overlooks Town Lake with expansive views of the Papago and Camelback mountains.

For complete job information & to apply go to & click on “Regular Jobs Available.” Find General Manager & complete the online application.